Terms and conditions of use
Data protection Statement and consent to use of data at www.grissiniebiscotti.it
Data protection is a matter of trust and for us your trust is important. We Respect your privacy and personal sphere. Therefore For us the protection, detection, processing and use of your personal data according to the laws in force is an important aspect. In order to make you feel secure when you visit our websites, when we process your personal data, we scrupulously respect the directives provided by the law, and hereby we inform you about our detection and use of data.
With the consent to the following statement on the protection of data authorize The Sprout of Fox and C SNC, via L. Blesi 56-15011 Acqui Terme (AL) to detect, process and use your personal data in compliance with the laws regarding data protection and Following provisions.
1. Responsible Site
The site responsible for the detection, processing and use of your personal data under the federal Law on Data protection is The Bud.
If you intend to deny your consent to the detection, processing and use of your personal data in accordance with the data protection provisions or if you wish to deny the consent to individual points, you may submit your statement via Email, fax or letter to the following contacts:
Il Germoglio di Volpe e C snc
Via L. Blesi 56
15011 Acqui Terme (AL)
Fax: + 39 0144 325 393
Email: [email protected]
2. Detection, processing and use of personal data
2.1 Personal Data
Personal data means indications of objective or personal situations of a specific natural person or of an identifiable natural person. This is for example your name, your phone number, your address and all the information you tell us when you register and when You open your customer account. The Statistical data that we find for example when you visit our online store and that are not directly traceable to your person, are not part of the personal data. This concerns For example statistics about which pages of our online store are most visited or how many users visit certain pages of the shop The Sprout.
2.2 Customer Account
For every client that registers, we have a direct access to the data saved on our site (customer account). Here you have the possibility to visualize the data on the orders made, the open orders and the last shipments; You can also manage the information about the address, the bank details and the newsletter. You undertake to treat your personal access data confidentially and not to share them with third parties. We Cannot assume responsibility for passwords that are used illegally, except in cases where abuse is attributable to our responsibility.
With the function "stay Connected "We want to Make your use of our websites as enjoyable as possible. This feature allows you to use our services without having to reconnect each time. For security reasons, you will be prompted for a password again when you want to change your personal information or place an order for example. We recommend that You do not use this feature when your computer is used by multiple users. We tell you that the function "Stay Connected" is not available when you use a setting that automatically deletes saved cookies at each session.
2.3 Detecting, processing and using your personal information
Data protection is very important to us. Therefore, when we detect, process and use your personal data, we scrupulously respect the provisions of the Data Protection Act and the Media Act. We Detect, save and process your data for the overall performance of your purchase, including any future guarantees for our customer services, technical administration and for our marketing purposes. Your personal information will be disclosed to third parties only if this is necessary for the fulfillment of the contract or billing or if you have previously given your consent. Our service providers (e.g. transporters, logistics companies, banks) receive the necessary data for the fulfillment of the order and the contract. Our service providers can use the data provided only for fulfillment of their assignment. They Do not have the right to use the information for other purposes.
For your order we need to receive the correct directions on name, address and data for payment. We Need your address Email To be able to confirm your order and to communicate with you. In addition We use it for your identification (customer access). Finally Through the email address you receive the confirmation of order and shipment.
In the event that there is no obligation to store the data and if you have benefited from the right to request cancellation, your data will be deleted when it is no longer necessary for the purpose for which they were saved, or if Storage should be prohibited for other legal reasons.
2.4 Using Your data for advertising purposes
We Use your data, as well as for the conduct of your purchase at Grissiniebiscotti, also to contact you regarding your orders, specific products or to contact you for marketing purposes and to suggest products or services, both of The Bud and of third parties, which might interest you.
These notices may be sent through paper material placed inside parcels shipped or via Automated systems (SMS, MMS, Email).
You have at any time the right to withdraw your authorization for the use of personal data for advertising purposes, either altogether or by circumscribing such activity to specific channels; This will not result in other costs other than the basic fee for sending the revocation. Simply send a written communication to the contacts mentioned in point 1 (e.g. Email, fax, letter).
2.4.1 Newsletter
To Send the newsletter we use the so-called Single Opt-In process, or we will send you the newsletter for Email Only if you have already expressly confirmed that we must activate the newsletter service.
If you no longer wish to receive the newsletter or other types of communication for advertising purposes, you have the right to revoke your authorization at any time; This will not entail any other costs than the basic fee for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. Email, fax, letter). Obviously in every Email Also find the deactivation link.
2.4.2 Product Advertising via Email
As a customer of the Bud regularly receive away Email Our product advertisements, regardless of your subscription to the newsletter. In this way we intend to send you information about the products of our assortment that you may be interested in, based on your most recent purchases. In this regard we strictly respect the provisions of the law.
If you do not wish to receive advertising of products or other types of communication for advertising purposes, you have at any time the right to revoke your authorization; This will not entail any other costs than the basic fee for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. Email, fax, letter). Obviously in every Email Also find the deactivation link.
2.4.3 Personalized Advertising for you
The information we receive from you helps us to constantly improve your purchasing experience and to make it more and more enjoyable and personalized. Information transferred by you or automatically generated is used to create an advertisement tailored to your interests. For This purpose we use the available information, e.g. acknowledgement of receipt and reading of the Email, information about your computer and the Internet connection, operating system and platform, your order store, your service store, the date and time you visited the site, and the products you viewed.
We Use this information exclusively in the form of a pseudonym. The analysis and evaluation of this information allows us to improve our websites and our range of offerings on the Internet; In this way we can send you personalized advertising, that is advertising that suggests products that actually could meet your interest. Our goal is to create a more useful and interesting advertisement for you. In fact Evaluating and analyzing your data, converted as a pseudonym, helps us not to send you random advertising. On The contrary, via Email or mail we send you advertisements as newsletters and product suggestions that correspond to your interests. Therefore It occurs for example which advertising emails open; This in order to not send unnecessary emails.
I Authorize The Sprout to use the data provided by me and other information saved on my customer account, as well as usage data in the form of a pseudonym, in order to receive personalized advertising and/or special offers and services.
If you no longer wish to receive personalized advertising, you have at any time the right to withdraw your authorization altogether or to revoke your consent for certain activities. To this end, simply send a written communication to the contacts mentioned in point 1 (e.g. Email, fax, letter).
2.4.4 Sweepstakes, market research and opinion poll
In the case of prize competitions we use your data in order to be able to communicate a possible winnings or send you our offers. Details may be available in the section on the conditions of participation of the respective sweepstakes.
In addition We use your data for market research and opinion polls. We Use the data in purely anonymous form for statistical purposes and only for The Bud. Your responses to surveys will not be shared with third parties or published. We Do not save your answers to the polls along with your address Email or other personal information.
I Authorize The Bud to elaborate and use my personal data for its own purposes, in order to carry out market research and opinion polls.
You have the right at any time to revoke your authorisation to use the data for market research and opinion polls or to revoke your consent for certain activities; This will not result in other costs other than the basic fee for sending the revocation. It is sufficient to send a written communication to the contacts mentioned in point 1 (e.g. Email, fax, letter). Obviously in every Email Also find the deactivation link.
3. Cookies
The acceptance of cookies is not a necessary condition in order to visit our websites. We warn You, however, that the use of the "cart" function and the order of products are only possible if you authorize the use of cookies.
What are cookies?
Cookies are small files that are saved on your device and that store settings and data specific to the exchange with our system through your browser. There are 2 types of cookies: the so-called session-cookies, which are erased as soon as you close your browser and temporary/permanent cookies, which are saved on your device for a long time or definitively. This Rescue allows us to create our websites and offers according to your needs and facilitates the use of the site. Some data, for example, are saved in order not to have to repeat them each time.
What Cookies use?
Most of the cookies we use when closing the browser (logoff) are automatically deleted from your hard drive (so they are called session-cookies). Session-Cookies offer you, for example, the "Shopping cart" function even if you browse through several pages. In addition We also use cookies that remain on your hard drive. When you return to our page, the system will automatically recognize that you have already visited us and stores your favorite data and settings. These temporary or even definitive cookies (lasting from 1 month to 10 years) are saved on your hard drive and erased after a predetermined period. These cookies serve above all to make our offer easier for the user, more efficient and safer. Thanks to these files it is for example possible to display on the page of the information that is best adapted to your interests. The only goal of these cookies is to adapt our offer to your needs as a customer and to make you the navigation as comfortable as possible.
What data is saved in cookies?
No personal data is saved In cookies using The Bud. Therefore The cookies we use are not attributable to a particular person and therefore not referable to you. At the time of the activation of the cookies is attributed an identification number. At no time it will be possible to bring back your personal data to the identification number and at no time will try to do so. Your name, IP address, and similar data that could lead back to your person will never be used. On the basis of the technology of the cookies we receive only information in the form of pseudonym, for example about which pages of our online shop are most visited, which products more displayed etc.
What is OnsiteTargeting?
Based On a cookies technology, Il Sprout's web sites collect data to optimize our advertising and our online product range. These data are not used to personally identify you, but they are only for evaluating the use of the homepage in the form of a pseudonym. Your data will not be connected to your saved personal information at any time. This technology allows us to offer you advertisements and/or special offers and services, the content of which is based on the information obtained through the clickstream analysis (e.g. personalized advertising if in the last few days you have displayed Sneakers only). Our goal is to make our online offer as interesting as possible and to get you advertising that reflects your areas of interest.
Are There also cookies from third parties (so-called third-party-cookies)?
The Bud uses some advertising partners that help make the Internet offer and the Web sites The Bud more interesting. Therefore, when you visit our site, on your hard disk will be saved also cookies of associated companies. In this case they are temporary/permanent cookies that will be deleted automatically at the expiration of the prescribed period. These temporary or even permanent cookies (the duration is from 14 days to 10 years) are saved on your hard disk and automatically deleted at the expiration of the period Default. Also the cookies of the associated companies do not contain personal data. Only data in the form of a pseudonym is detected Through a user ID. This is, for example, data about what products you have displayed, whether you purchased something, what products you searched for etc... During This process some of our advertising partners also detect information on which pages you have already visited or which products you are interested in, to show you the advertisements that most correspond to your interests. This data in the form of a pseudonym will not be connected to your personal data at any time. They Are only meant to help our advertising partners to confront you with advertisements that you might actually be interested in.
Re-Targeting
Our websites in this case use so-called re-targeting technologies. We Use these technologies to make the Internet offer more interesting. On the websites of our partners, this technique allows us to make visible to the Internet user who in the past has shown interest for our online shop and our products. We believe that displaying a personalized advertisement, which takes into account the interests of the user, is usually more interesting than an advertisement that does not refer to the person. The visualization through the advertising vehicles of the sites of our partners is based on a cookie technology and an analysis of the user's behavior. This form of publicity takes place in the form of pseudonym. Personal information is Not saved and user profiles are not linked to your personal information.
I Express my consent to the use of so-called cookies, the saving and use of my user data. In Addition, I consent to the saving of my data in cookies even after the closure of the browser in order to be, for example, recalled to the next visit of the websites. At any time I have the right to revoke my consent for the future by changing the browser settings by blocking cookies.
How can I avoid saving cookies?
In your browser You can set to accept the saving of cookies only on request. If you intend to accept the cookies of Grissiniebiscotti, but not the cookies of our service companies and our partners, in your browser you can select the setting "Block third party Cookies".
Normally in the menu of your Web browser, in the Support section, you can see how to reject new cookies and deactivate existing cookies. The following link provides detailed information on how to set up the browser you use.
In the case of shared computers set up to accept cookies and flash cookies, we recommend that you always disconnect completely after use.
4. Log File
With each access to the pages of Grissiniebiscotti the user data will be transmitted through the Internet browser and saved in protocol files, the so-called server logfile. The following data Will be saved: Date and time of access, name of the site visited, IP address, URL of the referrer (URL of Origin through which you arrived on the Web sites of The Sprout), the amount of data transmitted, information about the product and the Version of the browser used.
Users ' IP addresses are erased or anonymized at the end of use. In the case of Anonycation, IP addresses will be modified in such a way that they cannot be attributed to a particular natural person except with an excessive effort in terms of time, cost and manpower.
We Analyze These data series anonymously in order to improve our offers and the shop of The Bud, to make it easier, find and eliminate errors faster and to check the capabilities of the server. In this way it is for example possible to understand at what time there is more influx to the shop of The Sprout and consequently to make available the necessary data volume to guarantee you a fast purchase. In Addition, the analysis of the protocol files allows us to identify and eliminate any errors in the shop de Il Sprout faster.
5. Web Analytics
To constantly improve and optimize our offer, we employ so-called tracking technologies. For this purpose we use the services of Google Analytics and Webtrekk.
5.1 Google Analytics
Google Analytics is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses the "Cookies, the text files saved on your computer, which allow you to analyze how you use our Internet offer through Google. The information obtained from the cookie about your use in our web (including the IP address) is normally transmitted and saved to the Google server in the USA. We inform you that on our websites Google Analytics has been expanded with the code "Gat. Anonymizelp(); "To ensure anonymous IP address detection (so-called IP-Masking). Therefore, at our request, Google detects your IP address only in abbreviated form, which guarantees anonymity and does not allow your identification. In the event that the IP anonymity is activated on this web site, your IP address will be shortened beforehand within the Member States of the European Union or other States which have acceded to the Agreement on the European Economic Area. Only in exceptional cases the entire IP address will be sent to the Google servers in the USA and then abbreviated on the spot.
Google also respects the data protection provisions of the US-Safe-Harbor convention and is registered with the "Safe Harbor" program of the U.S. Ministry of Commerce. Google will use this information to evaluate your use of our websites, to write protocols on the activities of websites and to provide other services related to the use of the website and the Internet. The IP address that Google Analytics transfers from your browser will not be associated with any other Google data. Google will only transmit this information to a third party if there are any legal requirements or for the purpose of data processing. In No event will Google associate your data with other data found by Google. By Using These websites, you accept the processing of your collected data in the manner and for the purposes described above.
You can avoid storing cookies through the appropriate settings of your browser's software; We warn you though that in this case may be compromised some functionality of your websites. In addition You can prevent Google from detecting data created by cookies related to the use you make of Web sites (including IP address); The same applies to the processing of this data by Google. To this end you can download and install the browser-plugin available at the following address.
Find more information about Google Analytics and data protection at http://tools.google.com/dlpage/gaoptout?hl=it.
6. Doubleclick by Google
Doubleclick by Google is a service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Doubleclick by Google uses cookies to present advertisements that are relevant to you. Therefore Give your browser an identification number in the form of a pseudonym (ID) to see which ads have been displayed on your browser and which ads have been opened. Cookies do not contain Any personal information. The use of DoubleClick cookies simply allows Google and its partner sites to show ads based on other openings on our websites or on other internet websites. Information obtained from the cookie about your use in our web is transmitted and saved for processing at the Google server in the USA. Google respects the data protection provisions of the US-Safe-Harbor convention and is registered with the "Safe Harbor" program of the U.S. Ministry of Commerce. Google will only transmit this information to a third party if there are any legal requirements or for the purpose of data processing. In No event will Google associate your data with other data found by Google.
By Using These websites, you accept the processing of your collected data in the manner and for the purposes described above. You can avoid storing cookies through the appropriate settings of your browser's software; We warn you though that in this case could be compromised some functionality of our websites. In addition You can prevent Google from detecting and processing data created by cookies related to the use you make of Web sites by downloading and installing the browser-plugin available at the following link, in the section " Double-Click Disable extension ". Alternatively, you have the option to disable Doubleclick-Cookies on the Digital Advertising Alliance site at the following Link.
7. Social Plugins
Our site uses Social Plugins ("Plugins") from different social networks. With the support of these plugins you can for example share content or recommend products. Standard plugins on grissiniebiscotti.it are disabled and therefore do not send data. By Clicking on the "Activate social media" button you have the option to activate all plugins (so-called 2 click Solution).
In case These plugins are activated, when you open one of our Sites your browser opens a direct connection with the servers of the respective social network. The Social network transmits the content of the plugin directly to your browser, then it is linked to the website. Plugins can obviously be deactivated with a click.
Through the inclusion of the plugin The social network receives the information that you have opened the respective page of our website. If you are logged into this social network, you will be able to assign the visit to your user. If you interact with plugins and actions for example the "like" button on Facebook or make a comment, the information will be transmitted from your browser directly to the social network that saves it.
You can find information about the purpose and extent of data acquisition and the consequent processing and use of data through social networks, as well as rights and settings for the protection of your privacy, in the guidelines on Data protection of the respective network or Web sites. Find the links in question below.
If you do not want the social network to collect data on our web site, you will need to exit your network account before visiting our website.
Even If you are not registered to social networks, websites with active social plugins can send data to the networks. Through an active plugin each access to the website will set a cookie with an encoding. Because your browser with each link to a network server sends this cookie without a request, the network may create a profile that invokes websites that you have visited. And in that case it would also be possible to bring the coding to a person, for example when the user connects to the social network.
On Our websites we use the following plugins: Facebook, Google +, Twitter and Pinterest.
If you do not want social networks to collect your data through these cookies, with a click you can simply disable the social plugins on our websites, or block the function "Cookies In your browser's settings. In this case, the browser will not send cookies to the server when it finds embedded content from other service providers. This setting may compromise, in addition to the function of the "plugin" button, other generic functions of other sites as well.
7.1 Facebook
We Use plugins from the social network facebook.com managed by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304 USA ("Facebook").
At The following link you will find the Facebook data protection statement: Information on protecting your Facebook data. https://www.facebook.com/about/privacy/
7.2 Google +
We Use plugins of the Google + social network managed by Google. At The following link you will find the Google data protection statement: Google Data protection guidelines. https://www.google.com/intl/it/policies/privacy/
7.3 Twitter
We Use plugins from the Twitter social network run by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). At The following link you will find the statement on the data protection of Twitter: information on the protection of Twitter data. https://www.twitter.com/privacy
7.4 Pinterest
We Use plugins from the Pinterest social network managed by Pinterest Inc., 635 High Street, Palo Alto, CA, USA ("Pinterest"). At The following link you will find the Pinterest data protection statement: Information on the protection of Pinterest data. https://about.pinterest.com/privacy/
8. Social Sign In
We offer You the possibility to register on our sites directly with your existing profile of one of the social networks selected by us.
8.1 Sign In with Facebook
We Use the "Facebook Connect" feature offered by Facebook.
If you want to use this feature you will be sent back to Facebook. You will Then be prompted to register with your username and password. Of Course We are not aware of your registration data. If you are already connected to Facebook, the system will skip this step.
The following Facebook informs you about the data that will be transmitted To us (public profile, friends List, address Email and current address). Confirms the data transmission with the "OK" button. With the data transmitted we create a customer account, the list of friends of course will not be saved. The Rest There will be no permanent connection between your customer account and your Facebook account.
You can find information about the purpose and extent of data acquisition and the consequent processing and use of data through Facebook, as well as rights and settings for the protection of your privacy, in the guidelines on protection of the Facebook data.
8.2 Sign In with Google
We Use the Google + Sign In feature offered by Google.
If you want to use this feature you will be sent back to Google. You will Then be prompted to register with your username and password. Of Course We are not aware of your registration data. If you are already connected to Google, the system will skip this step.
Below Google informs you about the data that will be sent To us (address Email; Age group, language, general information about your profile and contact list of your circle of friends). Confirms the data transmission with the "I Agree" button. In addition You can indicate if and with which circles you intend to share the registration to our sites. With the data transmitted we create a customer account, but of course we will not save the contact list of your circles. The Rest There will be no permanent connection between your customer account and your Google account.
You can find information about the purpose and extent of data acquisition and the consequent processing and use of data through Google, as well as rights and settings for the protection of Your privacy, in the guidelines on the protection of Google data.
9. Secure Data Transfer
We Transfer your personal data securely through coding. This applies to your order as well as to login. For This purpose we use the SSL Coding System (Secure Socket Layer). No one can guarantee absolute protection, but we protect our websites and other systems with technical and organisational solutions to avoid the loss, destruction, access, modification or disclosure of your data by unauthorized persons.
10. Rights to the information of the person concerned
According to the Data Protection Act, our customers have, among other things, the right to receive free information about their saved data and may require their correction, blocking or deletion.
Protecting your data is an extremely important aspect for us. In order to ensure that your personal data is not shared with third parties, please send your request accompanied by the data that allow your identification by mail or mail to:
Il Germoglio di Volpe e C snc
Via L. Blesi 56
15011 Acqui Terme (AL) ITALY
Tel + 39 0144 325 393